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Stay updated on comment activity, document reviews, OCR results, and system alerts across all active cases.
Activity (12)
New comment on CA-240318 passport field
Angela Lee left a comment requesting a clearer passport scan from Emily Park.
OCR mismatch detected on CA-240297
Passport MRZ name does not match intake form entry. Confidence: 72%. Manual review required.
Document approved: Employment Letter
Employment letter for CA-240301 verified by Jason Han. Case moved to Ready to Submit.
Client replied on CA-240312 passport_expiry
Minho Kim confirmed renewed passport will be uploaded by April 12.
SLA warning: CA-240289 approaching deadline
Family sponsorship case has been in DOC_COLLECTION for 14 days. Escalation threshold is 15 days.
Intake complete: CA-240310
Sora Nakamura completed all 8 intake steps. Ready for pre-screen review.
Lawyer response on CA-240315 travel history
Chloe Shin provided guidance on alternative documentation for missing US entry stamp.
Document uploaded: Police Certificate
Raj Patel uploaded police certificate for CA-240276. Pending OCR extraction.
System: OCR provider rate limit reached
Daily extraction limit at 95%. 12 jobs queued for next window. No action required.
Background check flag on CA-240276
Background Q3 response requires lawyer review before case can proceed.
Comment resolved on CA-240303 passport_photo
Photo re-upload meets IRCC specifications. Thread closed by staff.
Document rejected: Bank Statement
Bank statement for CA-240322 rejected. Statement must be within 3 months.