Configuration

Workspace settings

Settings are organized by operational policy: workspace identity, communication behavior, and infrastructure integrations. This is a cleaner fit than generic admin sample forms.

Workspace policy

Grouped for discoverability and owner accountability.

  • Organization profile
  • Case numbering rules
  • Timezone / locale
  • Portal branding

Communication

Grouped for discoverability and owner accountability.

  • Email templates
  • Notification digest timing
  • Deep link redirects
  • Escalation targets

Integrations

Grouped for discoverability and owner accountability.

  • OCR provider keys
  • Storage bucket
  • JWT / SSO
  • Audit export